Why is my study "awaiting review"?

Hi, just wondering why this study is “awaiting review”? All the submissions are “returned” or “approved”. I don’t want to “start” it, even though there were originally 8 places and only 6 have completed. I’d like to “stop” it (not currently an option) and formally have it closed, because we will be using it as a custom prescreener. (Screenshots attached) Thanks!

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Hey @paul, I’m sorry that you’re having trouble!

Let me know what the study is called, and I can stop it from the backend :slight_smile:

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I am having the same problem. I have approved the vast majority of respondents. A very small number were Returned or Timed Out, but I do not see how to reject these submissions and end the study. The study is called “Views on Traffic Tickets”.

Hi @kmr , if you submit a help request, the Prolific team can stop the study for you. If you don’t hear back within a day or so, send a follow up message to make sure someone has seen the request.