Unable to collect responses

It has been more than 24 hours since I rolled out my study for 600 participants. But I am unable to get responses or collect any data.

Can anybody direct me toward the problem?


I’m bumping this because I’m having the same problem. My study is stuck at 60% (18/30 participants) and it has been more than 1 hour since I got a new person join the study.


Thanks for sharing your problem.

Here I would request the concerned team to look into the matter asap.