Dear admins,
I want to publish my study, but the Publish button is deactivated.
Can you have a look at what is wrong with my account?
Thank you!
Dear Maria
Welcome to the forum 
The admins can be contacted via a support request which you can
then ask @Jane_Hillman to fast track if you message here and give here the ticket number.
https://researcher-help.prolific.co/hc/en-gb/requests/new
A common reason for being unable to publish studies is when
funds are tied up with an uncompleted survey, such that they show in your balance but they may still be needed to complete so they are not part of your “available balances.” But there could be other reasons, such as not having entered a study description or survey URL.
Tim
Thank you, Timtak!
It was the funds problem…