I’ve seen multiple times participants “holding the survey spot” by
- Going into my study
- Wait until the study nearly time-out to “manually complete” it / “Timed-out”
- When I check the results I see nothing in my system, they didn’t even start the survey, despite they claimed so
- They may come back doing the survey, or in some situations maybe not.
The problem is (1) my study isn’t always online, I have to promptly un-deploy my cloud-based systems once I collected the data needed, and (2) Because of load issues I can’t let too many people do my study at the same time.
I do not think this is of good will (They are claiming “they finished the study” despite they didn’t at the point of submission. What is the supposed action from researchers’ side?