I only receive emails when a participant messages me in a study. However, on this forum I do not receive notifications when someone replies to a thread I’m involved in, or directly mentions me.
Hi @Adam_Goodkind !
Have you tried to change the set-up of your Preferences on this Forum?
If you click on your top-right icon you have the Preferences option.
Then you can change the settings of your email notifications from the “Emails” section.
In the second block “Email me when I am quoted, replied to, my username is mentioned (…)” you may want to select always or only when away.
If you already have this configuration on, then I guess someone from the Prolific Team needs to investigate more why is not working with you.
Let me know!
I did have all of that checked. BUT, it turns out they were going to Spam!
@prolific, you may want to look into why emails from you are being routed to Spam. I’m sure I’m not the only one.
Thanks for catching that! We weren’t aware. I’ll look into it