Mistakenly manually approved a returned submission

Hello!

I have mistakenly manually approved a returned submission (the participant did not do the study).
Is there a way to correct this?

Thank you!

Giada

Dear Giada

I am afraid I don’t know but if the participant has not “cashed out” then it may be possible to rake back the approval but the only way to achieve this would be through support.

Good luck!

Tim