How do I interpret this?
I need N=8. I have 9 signed up and one returned, so I have 8, or 100%. Progress bar says 87%. Submission progress says 7/8. Of the 8, 2 show time taken 00:00:00, but no completion code- what is that supposed to mean? I just can’t make much good sense out of this screen and any guidance would be appreciated.
Submission progression will definitely be 100% when you have reached 8 completed submission, whose status will then appear “Awaiting review”. In the meantime it is a varying number that depends on how many active you have and can go down if someone drops out. Anyway, I also would have expected to see 8/8 (or 100%) given that you have 8 Active people. Instead, if I remember correctly the Time taken will be shown only once the submissions are sent out and will be labelled as “Awaiting review” (the Status). In the meantime, it should make sense to see it N/A.
Also, are you able to see if data is being correctly collected from your survey tool?
@Josh may be of help here if you provide him with your study name and your account, he can look into it.
Sorry if I cannot be of more help.
@DrJBN Yes, please DM me your study name and I can look into the error
Whatever it was it appeared to clean itself up later. It seemed that once something internally changed and the screen updated, everything appeared “correct” and the numbers added up as expected.
Great news. Let me know if you need anything else