We’re the Trust Squad (our word for ‘team’). We’re here to facilitate a fair and trusted platform for all our users, and provide you with the highest quality data.
Our vision for 2021 is to ensure researchers can trust the quality of the data without needing to check it, and that participants can trust that they will be treated and paid fairly by researchers.
We’re working on:
- An improved review process
- Eliminating Underpaying studies
We want to make the submission review process pain free for both researchers and participants.
Researchers often say that the review process takes up a lot of time and effort. Specifically, the biggest problems are with the amount of admin needed to get everyone approved or rejected, and the back-and-forth messaging with rejected participants.
The biggest pain point for participants is not getting paid if they are rejected. Even if their data is unusable for researchers, participants felt it’s unfair that their time and effort isn’t being valued.
In order to address these pain points, we’re going to test out a new approach to approvals and rejections with a sub-group of researchers.
We’re running a survey at the moment and would love your input:
Although we’ve set a fair payment minimum of £5/hr or $6.50/hr, some studies pay less than this. This happens when a researcher underestimates the time it takes to complete their study.
We want our participants to know they’ll always be treated fairly and paid well for their time. We believe that the biggest reason for our high-quality participant pool is that Prolific cares about our participants’ experience.
We’ve recently released an ‘Adjustment Journey’ which makes it much easier to correct the rate if your study is underpaying.
Now that it’s easy for researchers to adjust the rate back to paying fairly, we’re starting to think about our next steps to eliminate underpaying studies.
Please let us know any thoughts you have on this subject