Hey everyone, hope you are all good. I am currently having an issue with my account as Prolific has not approved it yet even though I verified it 3-4 days ago. It said on the website that they would approve it within one working day; however, I cannot publish my study since they have not and I need participants as soon as possible. Does anyone know what to do?
Welcome to the forum
I am sorry I don’t know what to suggest. My account was approved immediately.
The sign up splash page claims we can register in “minutes”
I tried signing up for another account using a spare work email address and I was approved instantly.
“You’ve been approved by Prolific. Verify your email address to add money or publish a study. “
I have not seen the email yet but that is because I am using gmail to write this.
I am afraid I can only recommend support.
thanks for the reply, timtak!
I had been waiting for approval for a week, so I now changed the email address to a non-gmail one. Hope the approval happens fast!
Did this work for you now? I have the same troubles and changing the email doesn‘t help either.
How far did you get? Are you waiting for the confirmation email or did it stall before that?
I used an acadamc email address.